Privacy Policy
Your Privacy is Important to Us
This Privacy Policy explains how Gajanan Clay Chem LLP collects, uses, and protects your information.
Last Updated: September 17, 2025
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Company information and job title
- Product inquiries and technical specifications
- Communication preferences
- Payment and billing information (for transactions)
Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Responding to your inquiries and providing customer support
- Processing orders and transactions
- Sending product information and technical documentation
- Improving our website and services
- Marketing communications (with your consent)
- Compliance with legal obligations
- Protecting against fraud and security threats
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in our operations
- Legal Requirements: When required by law or to protect our rights and interests
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent for specific sharing
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Incident response procedures
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage patterns
- Marketing Cookies: Used for targeted advertising (with consent)
You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Withdrawal of Consent: Withdraw consent for marketing communications
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:
- Customer information: Retained for the duration of business relationship plus applicable legal requirements
- Marketing data: Retained until consent is withdrawn or data is no longer relevant
- Website analytics: Retained for up to 2 years for analysis purposes
- Legal compliance: Retained as required by applicable laws and regulations
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
- Adequacy decisions by relevant data protection authorities
- Standard contractual clauses approved by regulatory bodies
- Certification schemes and codes of conduct
- Binding corporate rules for intra-group transfers
9. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our services
We encourage you to review this Privacy Policy periodically for any updates.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Gajanan Clay Chem LLP
Sankalp Square 3B, 716, Sindhu Bhavan Marg,
beside Hotel Taj Skyline, PRL Colony,
Thaltej, Ahmedabad, Gujarat 380058
Email: sales@gajananclaychem.com
Phone: +91-8346017024